Account Receivable Staff

Invoice & Billing Management

• Prepare, issue, and send client invoices accurately and on schedule based on project milestones, delivery confirmations, or agreed billing terms
• Verify that invoice details (amounts, billing addresses, PO numbers, tax components) are correct and aligned with the signed contract or SOW
• Coordinate with the Project Delivery and BD teams to confirm completion of billing milestones before invoicing
• Maintain and update the invoice tracker and AR ledger daily to reflect current outstanding balances
• Process and record incoming client payments promptly into the accounting system

Payment Collection & Follow-Up

• Monitor all outstanding invoices and proactively contact clients via phone, email, or WhatsApp to follow up on upcoming and overdue payments
• Send payment reminders at defined intervals (e.g., 7 days before due, on due date, 7/14/30 days overdue) in a professional and firm manner
• Escalate unresolved overdue accounts to the Finance Manager and BD Account Manager for further action
• Negotiate and arrange payment plans with clients experiencing payment difficulties, with approval from management
• Document all collection activities, client communications, and payment commitments in the AR tracking system

Reconciliation & Reporting

• Perform monthly AR reconciliation to ensure all received payments match invoices and are correctly recorded
• Prepare weekly and monthly AR aging reports for the Finance Manager, highlighting overdue accounts and collection status
• Identify and resolve invoice discrepancies, disputes, or client deductions promptly in coordination with relevant teams
• Support month-end and year-end closing processes by ensuring AR balances are accurate and complete
• Assist with external and internal audit requirements related to accounts receivable

Client & Internal Coordination

• Build and maintain professional working relationships with client finance/AP contacts to facilitate smooth payment processing
• Liaise with the BD and Delivery teams to resolve billing disputes, contract queries, or invoice rejections from clients
• Coordinate with the tax team to ensure invoices comply with applicable Indonesian tax regulations (PPN, PPh)
• Assist in onboarding new clients into the billing system, including collecting required administrative documents (NPWP, PKP status, billing contacts)

Qualifications & Requirements

Experience

• Minimum 1–3 years of experience in accounts receivable, billing, or a related finance/accounting role
• Experience working in an IT company, consulting firm, or service-based business is an advantage
• Familiarity with project-based or milestone billing is a plus

Skills & Competencies

• Solid understanding of the accounts receivable cycle and basic accounting principles
• Proficient in Microsoft Excel (pivot tables, VLOOKUP, basic formulas) for AR tracking and reporting
• Experience with accounting software such as SAP, Oracle, Accurate, Zahir, or similar systems
• Knowledge of Indonesian taxation relevant to invoicing (PPN 11%, PPh 23, e-Faktur) is a significant advantage
• Strong attention to detail and accuracy in data entry and reconciliation
• Good communication and negotiation skills — able to follow up on overdue payments firmly but professionally
• Organized, proactive, and able to manage multiple outstanding accounts simultaneously
• Comfortable working with deadlines and reporting pressure around month-end and year-end closing

Education

• Diploma (D3) or Bachelor's degree (S1) in Accounting, Finance, Economics, or a related field