IT Production Support Specialist - MFCJP00015699

Duration:

1 year upon contract start date

No. of headcount:

X1

Target onboarding date:

ASAP or 1 month

Work arrangement:

onsite

Role objective:

Must-have criteria:

• Bachelor’s degree in computer science, IT or related discipline
• At least 1 - 3 years of work experience in IT support, system administration and/or production support roles
• Must be familiar with Java scripting knowledge and Jasper report
• Database knowledge in Oracle, PL/SQL are essential

Good-to-have criteria:

• Proficiency in Linux/Unix and Windows environments
• Experience with monitoring tools (e.g., New Relic)
• Understanding of ITIL processes and incident management tools (e.g., Jira, ServiceNow)

Interview process:

X1 round via F2F in Manulife office